The DOWC Level 2 Plan is a Stated Component extended service contract that covers exactly the parts and vehicle components you need, reaching their highest value for vehicles with fewer than 135,000 miles.
For a detailed explanation of this plans coverage, we recommend reviewing the actual contract here: DOWC Level 2 Contract
The Following Parts Are Covered:
ENGINE: Gasoline Engine: Cylinder block and all internally lubricated parts, including crankshaft, rod and main bearings, cam bearings, connecting rods, wrist pins, pistons, piston rings, camshaft, cam tower, lifters, cylinder head, valves and guides, valve springs, rocker arms, pushrods, timing chain and sprockets, oil pump, oil pump housing, and oil pump pressure relief valve, timing chain housing, timing belt and timing belt pulley, timing belt tensioner, intake and exhaust manifolds, flywheel, balance shafts, harmonic balancer and retainer bolt, crankshaft pulley, valve covers, oil pan, engine oil cooler, oil filter adapter/housing, engine oil sending unit, thermostat and housing, water pump, temperature sending unit, expansion plugs, fuel supply pump, vacuum pump, dipstick and tube, and fasteners for these components.
TRANSMISSION: Automatic: Case and all internally lubricated parts, including oil pump, valve body, torque converter, governor, main shaft, input/output shafts, clutches, bands, drums, gear sets, bearings, bushings, and solenoids, TV cable, electronic shift control unit, computer operated clutch, cooler, dipstick and tube, and fasteners for these components.
Standard (Manual): Case and all internally lubricated parts including main shaft, input/output shafts, gear sets, shift forks, synchronizers, bearings, and bushings, shift linkage and cables, and fasteners for these components.
DRIVETRAIN: Front Wheel Drive: Final drive housing and all internally lubricated parts, including carrier case, gear sets, chain and sprockets, bearings, and bushings, axle shafts, front hub bearings, rear hub bearings, drive shaft support, drive shaft, and fasteners for these components.
Rear Wheel Drive: Drive axle housing and all internally lubricated parts including carrier case, gear sets, bearings, bushings, and limited slip clutch pack, axle shafts, front hub bearings, rear hub bearings, drive shaft support, drive shaft, and fasteners for these components.
STEERING: Housing/case and all internally lubricated parts including rack and pinion equipped valve assembly, sector shaft, rack mounts and cushions, inner rod ends and bellows boots, speed sensor or steering gear equipped pitman shaft and valve assembly, and bearings, bushings, pitman arm, center link, tie rods, idler arm, power steering pump/electric steering motor, power steering pump pulley, electric steering rack, electric steering gear, fluid reservoir, power cylinder assembly, steering main and intermediate shafts, coupling, and fasteners for these
SUSPENSION: Electronic suspension actuator/motor and compressor, air suspension springs, upper and lower control arms, bump stop cushions, control arm shafts, torsion bar mounts and bushings, upper and lower ball joints including front and rear dust boots, steering knuckle, spindle support, wheel bearings and seals, stabilizer shaft, stabilizer linkage including mounts, and bushings, kingpins, and fasteners for these components.
BRAKES: Wheel cylinders, master cylinder, combination valve, assist booster, disc brake calipers, hard lines and fittings, backing plates, springs, clips and retainers, self-adjusters, parking brake linkage and cables, and fasteners for these components.
ELECTRICAL: Voltage regulator, alternator, front and rear windshield wiper motors, front and rear windshield wiper delay controller, starter motor and drive, starter solenoid, electronic ignition module, ignition coils, electronic ignition module, body control module, engine control module, and engine management control unit.
AIR CONDITIONING: Condenser, compressor, clutch and pulley, orifice tube, accumulator, HVAC control module, high/low pressure cutoff switches, high/low pressure hoses, pressure cycling switch, thermostat, drier, temperature control head, fasteners for these components, and Freon-refrigerant if necessary for a Covered Repair.
HYBRID/ELECTRICAL VEHICLE COMPONENTS: Hybrid battery junction block, hybrid battery main battery cable, and electric alternating current compressor.
SEALS & GASKETS: Covered only if required in conjunction with a Covered Repair.
Optional Additional Coverages:
DIESEL ENGINE: Fuel distributor, fuel injection pump, fuel regulator and injectors. The auxiliary fuel pump is excluded.
TURBOCHARGED/SUPERCHARGED ENGINE: Turbocharger, supercharger, waste gate controller, intercooler, hard lines, compressor, clutch and pulley, bypass valve, injection pump, and lines and nozzles.
DRIVETRAIN: Transfer Case – 4×4/AWD Vehicles: Case and all internally lubricated parts including main shaft, gear sets, chain and sprockets, bearings, and bushings, mounts, fasteners for these components, four-wheel drive selector switch, transfer case module, and electronic and vacuum engagement components, including manufacturer’s allwheel drive systems such as Quattro, xDrive, 4-Matic, etc.
HYBRID/ELECTRIC VEHICLE COMPONENTS: Inverter/converter/transformer units and all internal components, inverter/converter/transformer units cover, electric motor/generator(s) and all internal components, continuously variable transmission (CVT) and all internal components, power split device and all internal components, reduction/reducer box and all internal components, and fasteners for these components.
Plan Coverage Benefits:
RENTAL REIMBURSEMENT: If Your Vehicle experiences a Breakdown and is inoperable or unsafe to drive and needs to be held for at least one Day as defined herein by a Repair Facility for a Covered Repair, We will reimburse You the Cost to rent a vehicle from a licensed rental agency at a rate not to exceed thirty-five dollars ($35.00) per Day up to the Rental Reimbursement Maximum. Rental Reimbursement is limited to a maximum of five (5) Days per Breakdown of the same Covered Part and an aggregate maximum of thirty (30) Days as limited by the Rental Reimbursement Maximum.
EMERGENCY TOWING / ROAD SERVICE / LOCK-OUT: In the event Your Vehicle is disabled, We will dispatch a service vehicle to Your location to assist You. In the event Your Vehicle is unable to continue under its own power, Your Vehicle may be towed up to fifty (50) miles at no cost to You additional mileage will be Your responsibility and payment must be made by You at the time service is rendered.
Additional roadside assistance services available to You at no cost are: battery jumpstart; flat tire change; fuel, oil, and water delivery; locksmith services. You are responsible for the actual cost of any delivered materials.
Limitations on Coverage: You are entitled to one (1) service per 72-hour period and limited to one (1) tow
per Breakdown of the same Covered Part.
Reimbursement: In the event Your Vehicle is disabled and You contract for any of the above roadside assistance services on Your own which would otherwise be subject to Coverage under this Vehicle Service Contract, You will be able to submit Your original receipted road service expenses for reimbursement consideration. Maximum reimbursement for any services which would be covered hereunder is strictly limited to fifty dollars ($50) per service. You must call the Administrator at 201-777-1000 in order to commence the reimbursement process. Claim processing information will be provided to You at that time.